Quality Assurance Policy

We are committed to providing the highest quality products and services to our customers. Our quality system documentation includes a clear set of quality assurance methods and supports our commitment to customer satisfaction. Customer satisfaction is the yardstick by which we measure our success, and we define quality by our customers’ specifications and requirements. Our objective is not only to deliver quality castings, but also to integrate continuous improvement in partnership with customers, employees, and suppliers.  While we did not renew our ISO Certifications due to the overlap with our RJC certification, we still remain ISO Compliant. 

Quality Assurance System

ISO 9001 focuses on quality-related management systems.

To achieve compliance we:

·       Define processes and fully document procedures that affect the quality of our products.

·       Ensure that processes are executed and implemented as documented.

·       Take measures to determine that processes are effectively providing the expected results.

·       Implement corrective actions and process improvements where needed

We have developed specific, comprehensive quality standards and procedures that address every aspect of our operation that may affect final product quality. Quality is our highest priority. Every process is characterized by:

• Comprehensive and ongoing training for technicians
• Implementation of comprehensive process control procedures
• Use of quality records to document process status, accomplishments, feedback, and verification

ISO 14001 is a set of standards that are required for environmental management systems. By implementing ISO 14001 standards, companies become aware of their environmental impacts and strive to improve their systems holistically.

To be compliant with this system, we:

·       Research regulations, confirm compliance, and create baseline metrics for improvement.

·       Analyze electricity usage, make equipment upgrades, and further changes to procedures to decrease consumption.

·       Analyze solid waste production and codify ways to reduce and reuse materials.

·       Expand recycling by sourcing vendors and accessing programs to recycle additional waste items.

·       Continual research program to source sustainable materials and new avenues for recycling.

Commitment to Continuous Improvement

TechForm is committed to continuous process improvement.  Our managers and technicians measure and track controlled processes in the production environment. Every employee shares the responsibility for continuous process improvement. Our quality system includes daily quality meetings to monitor product quality, internal quality system audits, corrective and preventive action procedures, training, quality planning, and process flow analysis.

Commitment to Employee Development

TechForm is committed to providing training on a regular basis as part of our standard technical approach. Training is provided in a non-interfering manner to avoid compromising product integrity or delivery time frames. Every employee receives training in our quality system and procedures.